Delivery | Premium Plumbing

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Delivery Information: Ensuring a Smooth Bathroom Renovation

At Premium Plumbing, we recognize the pivotal role that efficient and reliable delivery plays in your bathroom renovation project. We've partnered with trusted courier services to guarantee that your orders reach you promptly and in impeccable condition.

It's important to remember that once our 3rd-party couriers dispatch your order, the delivery vehicle won't return to our warehouse. This makes in-person returns to drivers impossible unless you've made prior arrangements with our aftersales team.

Delivery to Remote Areas

For remote areas, including Northern Scotland, Channel Islands, Isle of Man, Scilly Isles, Isle of Wight, Highlands, Northern Ireland, Grampian, and Scotland Offshore, we provide delivery with adjusted carriage charges. If you require international deliveries, our sales team is ready to provide quotes and assistance tailored to your needs.

All our delivery charges are inclusive of VAT, and you'll always see the total delivery charge before confirming your order.

Collection Options

If you prefer to collect your items directly from our warehouse, please note that same-day collection isn't typically available. We recommend discussing your collection plans with our team before placing your order.

Upon Delivery: Your Responsibility

Upon receiving your delivery, we strongly advise inspecting it without delay. In the unlikely event of delivery-related damage or missing items, please notify us within 2 working days.

While we make every effort to provide accurate delivery information, we recommend against booking tradespeople until your order arrives. Unforeseen delays can occasionally occur, and we regretfully cannot compensate for costs resulting from such delays.

Before proceeding with installation, we urge you to meticulously inspect your products. We're unable to offer refunds or exchanges for installed items unless they are faulty. Additionally, we cannot provide compensation for installation costs resulting from errors in product specifications or information provided on our website.

Quick Delivery Options

For expedited delivery, explore our Premium Plumbing Express section, offering delivery within 1 to 3 working days for your convenience.

Transparent Delivery Charges

Our delivery charges are transparent and are based on the item's characteristics, such as its size and brand. While you may see standard delivery charges, it's important to understand that delivering bathroom equipment across the country involves substantial costs. We often subsidize the majority of delivery expenses to maintain competitive product prices, striving to offer you exceptional value. No matter how extensive your order, your total delivery charge will never exceed £44.95 (UK Mainland, excluding northern Scotland). So, if you're planning an extensive bathroom renovation, why not streamline your purchases and enjoy substantial savings on carriage – it's all about value.

Sustainable Delivery for a Greener Future

Our dedication to sustainability is reflected in our choice of packaging materials. We prioritize secure delivery without compromising our commitment to the environment. By using bio-degradable bubble wrap, recycled boxes, and sustainable timber, we ensure that your items reach you safely while reducing waste. Sustainability is an integral part of our ethos, and we aim to preserve the beauty of Yorkshire for generations to come.

For larger deliveries, we utilize pallets due to the nature of the products, which essentially serve as building materials. These custom A-frame timber pallets are crafted from sustainable timber and form an essential part of your delivery. It's important to note that we cannot collect pallets after delivery, but they can easily be repurposed or broken down for disposal.

Local Deliveries: A Personal Touch

If you reside in and around the Ripon area, we offer a local delivery service. With this option, your goods are not palletized, and they can be conveniently delivered inside your property.

At Premium Plumbing, we are committed to providing you with a hassle-free, reliable, and environmentally-conscious delivery experience. Our goal is to ensure that your bathroom renovation project starts off on the right foot, with a seamless and secure delivery process.